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FAQ

This page is a new work in progress.  If you have a question that isn't
answered here, please e-mail me at:  lsavage@cfl.rr.com and I will add your
question to this page!
  1. I was using the machine to make ice cream and it stopped working - is it broken?
  2. The container moves or "rotates" on the base - is this o.k.?
  3. How can I get the



I was using the machine to make ice cream and it stopped working - is it broken?

Most likely your machine is fine. The Vita-Mix has a "thermal 
heat sensor" that prevents the motor from over-heating and burning
out!  If you are making something thick like peanut butter, ice 
cream, or a thick shake, and the motor stopped working - read the 
notice on the back of your machine titled "Overload Protection".  

To prevent machine "overload", never make peanut butter more than 
3 cups at a time, or ice cream more than 4 cups at a time.  If 
you hear the machinestraining (but it hasn't turned off yet) it 
is good to let the blades turn freely in an air pocket if you 
can, this will give the motor a rest.  Please feel free to call 
or e-mail me if you have any questions!
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The container moves or "rotates" on the base - is this o.k.?

Yes, it is perfectly normal for the Vita-Mix container to twist a 
bit while seated on the base unit.  There are 4 rubber stoppers 
that will prevent the container from spinning.  It is perfectly 
fine for the container to sit "twisted" a bit, resting against 
the rubber stoppers while the machine is running.  When the 
machine is not on, the container can twist back and forth - as 
long as it is seated firmly on the base, this is perfectly 
acceptable!
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How can I get the

When you use tomatoes, oranges, or pineapple in the Vita-Mix a "foaminess" is
often created.  After you finish blending on high, flip the switch to variable
and turn the dial down to 1.  Look into the container at the top and slowly
increase the variable speed until you find the slowest speed that will form a
small vortex (or hole) in the center.  Let it run at this slow speed for a
little while and it will pop out the air bubbles.  You may notice that after
spinning at this slow speed the vortex gets a little bit bigger - you can
lower the speed some more if you'd like.  It doesn't take very long to get the
air bubbles to pop out!
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